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EPR Module 3: Ethics, Professionalism & Risk in Practice
3 hours ILT
What you are going to learn
About this course:
Topics covered:
Outcomes:
- Understanding what being a legal professional means
- The legal profession (solicitors, legal profession and SRA)
- The SRA Principles and Code of Conduct 2019
- The standards of professionalism expected
- Client care: the perceptions and risk
- Client care: contractual relationships and the client care letter, clear instructions and complaints handling
- Conflict of interest, confidentiality and disclosure
- Client money and assets
- Costs information
- Risk management
- File management
Outcomes:
The success measures of this course are:
- Understanding the legal profession, the SRA Principles, the Code of Conduct and what is expected from a legal professional, the importance of having clear instructions from the client and the importance of the client care letter;
- Understanding conflict of interest, confidentiality and disclosure;
- Understanding how to deal with client money and how to provide costs information to the client;
- Providing excellent client service and preventing complaints; and
- Understanding risk management and what to do to prevent or reduce risk.
Contact us to find out more
Please complete the form. We will contact you within 5 working days to discuss course dates and availability.