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EPR Module 2: The Theory of Ethics, Professionalism & Risk 2
3 hours eLearning
What you are going to learn
About this course:
Topics covered:
Outcomes:
- The Solicitors Code of Conduct 2019 and the standards of professionalism expected
- Client Care: the perceptions and risk
- Client Care: the Contractual relationship with the client, clear instructions and complaints handling
- Conflict of Interest, Confidentiality and Disclosure
- Client Money and Assets
- Costs information
- The Client Care Letter
- Risk management
- File management
Outcomes:
The success measures of this course are:
- Understanding the standards of professionalism;
- Understanding the context of client care, conflict of interest, confidentiality and disclosure;
- Understanding how to act in the client’s best interests and the importance of providing a high level of client care;
- Understanding how to deal with client money and how to provide costs information to the client;
- Understanding all aspects of the client care letter; and
- Understanding risk management and file management to develop best practice and excellent client service.
Early Bird Discount
Please complete the form if you would like to be updated when the course is live.
We will send you a discount code when the course is published.
We will send you a discount code when the course is published.
