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Developing Meeting Skills
3 hours ILT
What you are going to learn
About this course:
Topics covered: When you need to have a meeting
Outcomes:
- When you need to have a meeting
- Preparation and organisation - assessing the information and analysing the issues; identifying meeting objectives and questions
- Structuring the meeting effectively and managing time
- The role of the chair and working as a team within a meeting – roles and responsibilities
- Communicating with the client and dealing with the unexpected
- Discussing the effective use of virtual alternative meeting technologies e.g. conferencing by telephone, video and desktop
Outcomes:
The success measures of this course are:
- Have reflected upon and developed their skills to bring more structure, clarity and professionalism to all client and internal meetings;
- Be able to strike the right balance between empathy and objectivity, client focus and practicality; and
- Be able to use newer technologies with just as much professionalism as they conduct face to face meetings.
Contact us to find out more
Please complete the form. We will contact you within 5 working days to discuss course dates and availability.
