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Assertiveness

3 hours eLearning
What you are going to learn

About this course:

Objective:
For trainees to increase their assertiveness skills and gain confidence when dealing with people and situations

Intended audience:
PSC and SQE Trainees

Duration:
3 hours 
Topics covered:
  • Assessing a situation
  • Understanding different types of behaviours and distinguishing between them
  • Developing your personal and professional confidence
  • Being assertive in a difficult situation
  • Going forward – how to make it happen

Outcomes:
The success measures of this course are:
  • Understanding the different types of behaviours;
  • Understanding the importance of communication and listening skills; and
  • Demonstrating confidence and assertiveness in a difficult situation.

Early Bird Discount

Please complete the form if you would like to be updated when the course is live.  

We will send you a discount code when the course is published.
Thank you!